The best choice for spare parts?... The original
Years of experience in the industry and knowledgeable staff within SOVEX Spares Dept. offer extensive technical assistance in both mechanical and electrical disciplines to form a premium level of after-sales care and support that is specific to your operation.
With a brief description of your problem, a design drawing or a report from a service engineer; we advise on the exact part you require, a lead time and cost regardless of whether it’s SOVEX equipment or from another manufacturer. First time around, we ensure no costly returns or other surcharges and help to get your systems back running to full potential at the first opportunity.
Our design and servicing expertise added to a large reporting history has led to a matrix which determines expected life span and propensity of component failure for a host of critical and recommended spare parts. This takes into account a number of factors specific to your business like average daily run time and age of equipment meaning accurate data is at hand for parts such as rollers, belts, sensors, chains and wire ropes.
In doing so, we decrease the likelihood of failure in the future and any associated repercussions such as costly downtime.
Spare parts recommendations
In order to minimise downtime, we recommend that you stock important spare parts on-site. This is why we have meticulously compiled spare parts lists for every SOVEX product and integrate this data into proposals. Specifications are based on experience and discerned using the mean levels of stress and wear as the basis. Distinctions are made between standard parts liable to fail and parts for which a failure would have a profound impact on the quality, safety or productivity of your operation. Coordinate your recommended list today with one of our experts.
Spares as part of initial purchase –
All customers are encouraged to order a spare parts package as part of their initial order. Each vehicle loader or transport conveyor has a list curated of critical or recommended parts they should carry. SOVEX passes reduced prices of spare parts onto clients thanks to the decreased cost of transportation and packaging we incur if the parts are bundled along with your Vehicle loader or Transport Conveyor.
Synergy with SOVEX Service Connect
Our mobile engineers will find all they require within a Spares Package to maintain the equipment in accordance with the pre-determined maintenance schedule or tend to an ad hoc breakdown. These 2 SOVEX elements dovetail to allow customers feel peace of mind all year round.
Original Equipment Manufacturer
As an approved stockist and supplier; we guarantee the most competitive pricing, all components are perfectly matched to one another within a Vehicle Loader or Transport Conveyor. Do not take any risks: the wrong parts could ruin the functionality of the conveyor and cause extensive damage. With original spare parts SOVEX guarantees optimal performance and the longest service life of your conveyor.
Stock and Send
Asset lists for SOVEX equipment old & new, allied with broad product knowledge helps to accurately identify what component part is required. Stock of common parts is held at SOVEX facilities, with short lead times for non-stock items given our strong relations with foremost OEMs in the industry. An Express Service ensures swift dispatch so orders can be with you when you need them.